I wanted to let you know how much I appreciate all the hard work and excellent customer service you give to your patients. I always feel welcomed and well taken care of! It's good to be greeted by cheerful staff members who usually have smiles on their faces.
And of course there is Dr. Hisel, the Dr. Marcus Welby of dentistry. I am very grateful for the excellent care John has given me through the years!
He has throughout the years always left me with something to chew with and sometimes something to chew on!
Love to you all." —Steve P.
"I have been a patient of Dr. Hisel’s for several years. When you joined his practice he asked if I would mind seeing you at one of my visits. I was very apprehensive because I don’t have a very good history with Dentists! After seeing you for the first time, I was convinced I didn’t have to worry! You were very gentle and compassionate and I liked you right away.
When I saw you for the first time, my teeth were in a very poor state. You and I tried everything to save them, but after 2 years, it became apparent that we were fighting a losing battle. We both made the decision together that it was time for me to get dentures. Although the prospect was a little frightening, you did a great job of explaining everything to me, assuring me I could call you day or night if I had any problems! I feel that we have developed a good friendship as well as a good Doctor/patient relationship.
All of the staff are so kind, and always have a smile and words of encouragement. I am so thankful for having you as my Dentist and I think you are the greatest! Thank you, Dr. Hoidal for everything you have done for me and giving me the most beautiful teeth I have ever had in my life! You are the best!"
"Dear Dr. Hisel,
Thank you so much for all of the toothbrushes and toothpaste that you so graciously donated. The children at the Children’s Home in Kenya were so excited by the gift. This gift brought them happiness and they were all very thankful! You have made a big difference in the lives of these beautiful African Children. Please accept all of the many “thanks”. Their big smiles will now be well taken care of. Thank you again for your generosity!" —Love Jenny D.
"I was referred to Dr. Hoidal by some church friends for some much needed dental work. Everything that I had been told about Dr. Hoidal was very positive and I even learned he prays before treating his patients! At my visit, I met the staff, all of who were very friendly. During my examination Dr. Hoidal explained everything I needed to know and gave me my treatment options. He never pressured me into anything I couldn’t afford. With Dr. Hoidal’s expertise, I felt no discomfort during my filling. I will continue to see Dr. Hoidal for my treatment needs and I recommend him highly." —Joel C., Patient
Could you possibly know how much I appreciate you? What a blessing you are to ALL who know you…your wife, your children and your wonderful staff of devoted employees! I shall never forget the warm July evening when my high school chum and I ran into you at the restaurant! Your fellowship was overwhelming!" —June
"Dear Dr. Hisel and Terri,
Thank you so much for your willingness to get my husband in last week! He spoke of how at ease he felt and as you both know that speaks volumes from him! He even wants me to schedule a time for him to get his teeth cleaned! Thank you so much for the care you provide your patients (Terri, that includes you)! I appreciate you both so much!" —Kristal S.
"I am grateful to God for people like you and your staff.
Thank you so much for demonstrating such excellence and kindness in the ways you took care of me.
In past experience I felt much more pain and stress from just the exam, yet here through all the work you did, during, coming out of and after, I felt at ease with minimal pain and I'm continuing to feel better. I am sincerely impressed! Now I can say I am not un-nerved, and look forward to seeing you. The rstoration of my teeth and health are truly something to smile about! I'm smiling in appreciation!" —Linda Joy